Frequently asked questions

Is Trainable’s training platform really funded?

Yes. Trainable’s courses are eligible for cost-shared funding under the Canada-Alberta Productivity Grant (CAPG). This program helps employers reduce training costs while building productivity-focused skills across Alberta industries.

Who is eligible to access CAPG-funded training?

Employers operating in Alberta for at least one year, with employees residing in Alberta, may apply for CAPG support. Both employed and unemployed trainees can qualify under program rules.

Which industries are covered by Trainable’s courses?

Trainable offers courses aligned with CAPG skill categories—Digital and Technological and Business Process and Operations Management—serving industries such as Oil & Gas, Agriculture, Mining, Manufacturing, and more.

What types of skills are eligible under CAPG?

CAPG recognizes three categories of training: Digital and Technological, Technical, and Business Process and Operations Management. All Trainable courses are mapped to these categories to ensure compliance.

Do I need special equipment or a specific device to access the courses?

No special equipment is required. All courses are accessible on computers, tablets, or mobile devices, providing flexibility for workplace or remote learning.

How long do I have to complete the training?

All CAPG-funded training must be completed within 52 weeks from the date the application is officially received. Trainable courses are designed to fit well within this timeline, ranging from 20-hour instructor-led programs to shorter 2-hour self-paced options, making completion flexible and manageable for all participants.

Does the training include instructor interaction?

Yes. CAPG requires instructor interaction. Trainable courses provide live sessions, guided labs, and Q&A support with qualified instructors.

How does Trainable ensure courses meet CAPG requirements?

Our training aligns with CAPG standards by ensuring instructor interaction, relevance to job roles, and industry-recognized outcomes that enhance workplace productivity and efficiency.

What documentation will employers need?

Employers must submit proof of course completion (such as certificates) and payment records to receive reimbursement through CAPG.

Is support available if I encounter issues with my training?

Yes. Participants receive instructor interaction as required by CAPG, along with technical support via email at info@trainable.com during business hours.

Let’s make training simple.

Have questions about our courses or need support with your account? We’re here to help. Contact us through the form, and our team will respond promptly.